Welcome to Klinsmann. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.
1. General Conditions
By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use this site.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products & Services
Klinsmann specializes in vacuum cleaners and cleaning appliances. All product descriptions, pricing, and availability are subject to change without notice.
We make every effort to display product details accurately; however, we do not guarantee that all descriptions or images are error-free.
3. Orders & Billing
You agree to provide current, complete, and accurate purchase and account information for all orders.
We reserve the right to:
- Refuse or cancel any order
- Limit quantities purchased per customer
- Cancel orders suspected of fraud or unauthorized activity
Once an order is placed, it cannot be modified, including shipping details.
4. Shipping & Delivery
All orders are processed within 2–5 business days and shipped the next business day after processing.
Orders are fulfilled via dropshipping from our warehouse in China. Delivery times may vary depending on your location.
Klinsmann is not responsible for delays caused by shipping carriers, customs, or other external factors.
5. Returns & Refunds
Our Return & Refund Policy governs all returns.
- Returns are accepted only for defective or damaged products
- A 12-month quality guarantee applies to eligible items
- Return shipping fees may apply for non-defective items
- A $7.90 per item return shipping fee may be charged
For full details, please review our Return & Refund Policy page.
6. Pricing & Payments
All prices are listed in USD unless otherwise stated.
We reserve the right to modify prices at any time without prior notice.
Customers are responsible for any applicable taxes, duties, or import fees.
7. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Klinsmann and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission.
8. Limitation of Liability
Klinsmann shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our total liability shall not exceed the amount paid for the purchased product.
9. Third-Party Services
We may use third-party services (such as payment processors and shipping carriers). We are not responsible for the performance or policies of these third parties.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page.
11. Contact Information
If you have any questions about these Terms, please contact us:
Company Name: Klinsmann
Address: FLAT 2401-16, WING SHING INDUSTRIAL BUILDING, 26 NG FONG STREET, SAN PO KONG, HK
Phone: +86 139 0669 8666
Email: jerry@klinsmannrobot.com